FREQUENTLY ASKED QUESTIONS

CALL US IMMEDIATELY AT 704-460-4885 SO THAT WE CAN ASSESS THE SITUATION AND OFFER A FREE ESTIMATE ON ROOF REPAIRS OR REPLACEMENT. THE LONGER YOU WAIT, THE WORSE THE LEAK WILL BECOME AND THE MORE DAMAGE WILL OCCUR.

IT DEPENDS ON SUCH FACTORS AS THE ROOFING MATERIAL, CURRENT CONDITION OF YOUR ROOF, THE AGE OF YOUR ROOF, AND THE EXTENT OF ANY ROOF DAMAGE. WE WILL TELL YOU WHAT IS BEST AND PROVIDE A FREE ESTIMATE FOR REPAIRS OR REPLACEMENT. WE WILL LET YOU KNOW UPFRONT OF THE COST BEFORE DOING ANY WORK SO THAT YOU WILL KNOW WHAT TO EXPECT.

CALL US AS SOON AS POSSIBLE AT 704-460-4885 SO THAT WE CAN FIX YOUR ROOF. LOOSE SHINGLES AND DETACHED SHINGLES ARE ISSUES THAT NEED TO BE ADDRESSED QUICKLY. DO NOT WAIT UNTIL THE CONDITION OF YOUR ROOF WORSENS. A MINOR REPAIR CAN TURN INTO A FULL ROOF REPLACEMENT IF YOU WAIT TOO LONG TO HAVE IT FIXED. IT IS VERY IMPORTANT TO ADDRESS ISSUES AS QUICKLY AS POSSIBLE.

HAIL CAN CAUSE SERIOUS DAMAGE TO ROOFING SHINGLES BECAUSE OF LOSS OF GRANULES. THE GRANULES ARE AN IMPORTANT COMPONENT TO THE LIFE OF THE SHINGLE MATERIAL. YOU SHOULD CONTACT YOUR HOMEOWNER'S INSURANCE COMPANY. THEY WILL LIKELY RECOMMEND YOU HAVE A ROOFING PROFESSIONAL EVALUATE ANY DAMAGE. IN SOME CASES, YOU MAY NEED TO REPLACE THE ROOF MATERIALS IF THE DAMAGE IS SIGNIFICANT, AND OFTEN YOUR HOMEOWNER'S POLICY WILL COVER THE COST 

(LESS YOUR DEDUCTIBLE).

THERE IS NO SIMPLE ANSWER TO HOW MUCH THE BOTTOM LINE WILL BE FOR YOUR PROJECT. THE COST OF A NEW ROOF DEPENDS ON SEVERAL DIFFERENT ASPECTS: 

*SQUARE FOOTAGE 

*THE PITCH OF THE ROOF

*ACCESSIBILITY

*TYPE OF ROOFING MATERIAL NEEDED

*1 OR 2-STORY HOME

*ROOF PERMIT AND CITY LICENSE 

*LABOR

*NUMBER OF LAYERS THAT NEED TO BE REMOVED

AS YOU CAN SEE, THIS IS WHY IT IS NECESSARY TO HAVE ONE OF OUR REPRESENTATIVES COME OUT AND TALK WITH YOU ABOUT YOUR NEW ROOF. IT IS IMPOSSIBLE FOR US TO GIVE ESTIMATES OVER THE PHONE.

LET US PROVIDE YOU WITH A FREE ESTIMATE TODAY BY CALLING US AT 704-460-4885. DO NOT DELAY. CALL US TODAY.

STREAKS ARE OFTEN DUE TO FUNGUS (ALGAE) OR POLLUTANTS. GENERAL OFF-COLOR AREAS MAY BE DUE TO AGING OF THE SHINGLES. IF NO LEAKS ARE OCCURRING, THEN THERE MAY BE NO NEED TO TAKE ACTION. IF YOU SUSPECT THAT THERE IS A LEAK OR OTHER ISSUE, CALL US AND WE CAN CHECK YOUR ROOF. WE WILL BE GLAD TO PROVIDE YOU WITH A FREE ESTIMATE AND LET YOU KNOW IF YOUR ROOF IS IN NEED OF SERVICE.

ALTHOUGH THE NORTH CAROLINA STATE BUILDING CODE DOES ALLOW FOR UP TO TWO LAYERS OF ROOF MATERIALS, ANY AMOUNT OF SHORT-TERM SAVINGS YOU MIGHT SEE FROM A "LAYOVER" ROOF INSTALLATION IS FAR OUTWEIGHED BY THE LONGER-TERM PEACE OF MIND THAT COMES FROM KNOWING THAT THE INTEGRITY OF THE DECKING HAS BEEN CONFIRMED AND THAT THE EXISTING FLASHING HAS NOT BEEN WICKING MOISTURE TO THE ROOF DECK, CAUSING LEAKS THAT CAN LEAD TO DECKING OR SIDING DAMAGE.

DURING THE PROCESS OF RE-ROOFING, WE WILL RE-FLASH YOUR CHIMNEY. IF WE NOTICE ANY EVIDENCE THAT REPAIRS NEED TO BE MADE TO THE CHIMNEY ITSELF, WE WILL BE HAPPY TO RECOMMEND A CHIMNEY/MASONRY CONTRACTOR. WE CAN EVEN COORDINATE OUR WORK WITH THAT OF THE CHIMNEY CONTRACTOR, IF NECESSARY. OR WE CAN REMOVE YOUR CHIMNEY IF YOU WANT IT REMOVED.

GENERALLY, ROOF MATERIAL AND INSTALLATION COSTS ARE HIGHER WITH METAL, BUT THE LIFE EXPECTANCY AND AESTHETIC APPEAL ARE SIGNIFICANTLY GREATER THAN CONVENTIONAL SHINGLES. THREE-TAB SHINGLES ARE THE LEAST EXPENSIVE AND CARRY THE LEAST LIFE WARRANTY, 25 YEARS TYPICALLY. ARCHITECTURAL SHINGLES ARE THICKER, COME IN 25, 30, 40 YEAR, AND LIFETIME. LIFE EXPECTANCY WARRANTIES GENERALLY INCREASE IN COST AS THICKNESS (AND WARRANTY LENGTH) INCREASE.

THERE ARE SEVERAL APPROACHES TO ROOFING LOW SLOPE AREAS. THESE INCLUDE BUILT UP ROOFING, EPDM, AND MODIFIED BITUMEN. EACH HAS ADVANTAGES AND DISADVANTAGES, DEPENDING ON THE APPLICATION AND THE NEEDS OF THE HOMEOWNER. WE CAN WORK WITH YOU TO HELP YOU CHOOSE THE BEST OPTION FOR YOUR PARTICULAR SITUATION.

THIS IS PROBABLY THE TOUGHEST QUESTION THAT MOST HOMEOWNERS HAVE WHEN DECIDING ON A NEW ROOF. THE DIFFERENT COMBINATIONS, TYPES, AND COLORS CAN BE OVERWHELMING. IN SOME CASES, OUR PROFESSIONALS MAY RECOMMEND A CERTAIN TYPE OF ROOF MATERIAL THAT WILL HOLD UP OR LAST IN YOUR AREA THE BEST. IN OTHER CASES, IT COMES DOWN TO A PERSONAL CHOICE OF THE LOOK, WARRANTY, AND COLORS. WE CAN HELP YOU MAKE THIS DECISION EARLIER FOR YOU BY PROVIDING INSTALLED LOCATIONS FOR YOU TO VIEW.

WE UNDERSTAND THE INCONVENIENCE OF HAVING PEOPLE YOU DO NOT KNOW AROUND YOUR HOUSE, ON YOUR ROOF, INTERRUPTING YOUR REGULARLY SCHEDULED LIFE. HOWEVER, FAST IS NOT ALWAYS BEST. HAND NAILING TAKES LONGER THAN GUN NAILING - BUT THE ADVANTAGES OF A HAND NAILED INSTALLATION OVER A GUN NAILED INSTALLATION ARE SIGNIFICANT. WHEN WE SCHEDULE YOUR ROOF FOR REPLACEMENT, WE WILL BE ABLE TO GIVE YOU A FAIRLY ACCURATE ESTIMATE OF HOW LONG IT WILL TAKE. WE COME TO EACH JOB WITH THE MANPOWER, KNOWLEDGE, SKILLS, AND EQUIPMENT TO COMPLETE YOUR JOB IN A TIMELY MANNER. OUR CREWS DO A VERY THOROUGH CLEAN-UP AT THE END OF EACH DAY, AND WE WILL NOT MOVE ON TO ANOTHER JOB UNTIL YOUR ROOF IS COMPLETE. REST ASSURED, WE WILL NEVER JEOPARDIZE OUR QUALITY CRAFTMANSHIP TO HURRY A JOB ALONG.

ON AVERAGE, INSTALLATION WILL TAKE ONE TO TWO DAYS FOR RESIDENTIAL AND COMMERCIAL ROOFS. THERE ARE EXCEPTIONS TO THIS RULE. ROOFS THAT ARE LARGER THAN AVERAGE, IN NEED OF EXTENSIVE STRUCTURAL REPAIRS, OR ROOFS WHERE WE ARE INSTALLING SPECIALTY MATERIALS, WILL OF COURSE REQUIRE MORE TIME TO COMPLETE. WE WILL DO OUR BEST TO COMPLETE YOUR PROJECT PROMPTLY.